The things people ask.

For quotes, bookings and paperwork, ring the office line on 01423 566669 during the working day. Our Google listing says “open 24 hours” — that's the emergency call-out line, not a staffed office through the night. If it's urgent out of hours, ring 07525 763337 and someone will pick up.

Yes — 24 hours a day, 365 days a year. Power off across the house, a board that's tripping and won't reset, burning smells, water where it shouldn't be: that's what the emergency line is for.

We aim to attend within one hour of an emergency call. Before that we'll try to talk you through the fault on the phone — it's surprising how many are solved in five minutes with the board open and someone sensible on the other end, and it costs you nothing.

Check whether your neighbours are off too — if the street's dark it's a network fault, not yours. Otherwise switch off and unplug anything that was running when it went, keep the board accessible, and don't keep resetting a device that keeps tripping. There's a fuller list on our emergency page.

Ring 01423 566669 or email enquiries@electrician-harrogate.co.uk with roughly what you need and where you are. For anything more than a small job we'll come and look before quoting — quoting a rewire down the phone does nobody any favours.

Not automatically. An older board isn't dangerous just for being old — what matters is whether the protection, earthing and bonding are right for the installation as it is now. An inspection tells you that. If it doesn't need doing, we'll tell you it doesn't.

An Electrical Installation Condition Report is a periodic inspection and test of the fixed wiring, circuit by circuit, written up with any defects coded by how serious they are. A typical house takes the best part of a day, and you'll need the power off in stages while we test.

Yes — that's an EICR on a rented property, and we do them for private landlords, estate agents and managing agents. Any remedial work gets quoted separately so you can see exactly what you're paying for rather than it being buried in one figure.

Usually, yes. We work room by room or floor by floor and keep circuits live where we can, so you keep a kettle, a fridge and a light most of the time. We did a complete update of the electrics in a 1910 terrace this way.

Yes. Extra sockets, outdoor sockets, downlights, wall lights, garden and security lighting, smoke alarms, electric shower swaps. We'd rather do the small job well and be the people you ring for the big one later.

Local councils, shops, offices, MOD sites, nursing and care homes, builders, facilities management companies, caravan parks — both residential and touring — landlords and estate agents.

Yes. Our electricians are IPAF-qualified and we run our own certified access equipment reaching up to 12 metres, so high-level work in gyms, sports halls and swimming pools doesn't wait on a hired platform arriving.

Yes — shops, offices and care settings usually need it that way, and we'd rather do it at 6am than shut your floor at lunchtime. Say so when you ring and we'll schedule around you.

We do. Planned maintenance arrangements suit landlords, managing agents and commercial sites — periodic testing scheduled before it lapses, remedials tracked, and one number to ring.

Twenty-eight days from the date on it. That's in our terms and conditions, so the figure won't move while you think about it.

Prices we quote are exclusive of VAT unless we've said otherwise. We'd rather be plain about that when we give you the number than have it appear later.

For sums over £4,000 we invoice in interim stages, with payment due within 14 days of each. You'll know the staging before the job starts.

Ask and we'll send it across before you book. We work to NICEIC Approved Contractor and Part P standards — we just don't think a scheme number printed on a web page proves much, so we'd rather send you the current paperwork directly.